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From: Michele Krivak <michele.krivak@gmail.com>
Date: Fri, Aug 19, 2022 at 1:30 PM
Subject: my questions-
To: Kwesi Kennedy <kwesiako@gmail.com>

because I'm still not sure what/how the client receives his service and what he leaves with when service is rendered.

All I know is, in the end, the client has the skill sets and the comfort of knowing that AKO Studios has their back.

You have 2 target audiences
Young - freelance, new to the industry, know only some of the programs
Mature - freelance, imbedded in the industry, difficulty being current w the industries programs

You’re not a SCHOOL, you’re a SERVICE. And each person that signs up or walks in the door will need unique help (we will presume) so to add on to your business model of SERVICE I have a few questions;
I believe you still need to treat it, sort of- like as lesson only because of what your SERVICE is offering:

SO-
Some will need to LEARN and some will need to just get familiar to catch up. How are you assessing?

They are ALL coming in to learn something at different levels. Are they on a month-to-month lesson? Weekly lesson? Daily? Not sure until they walk in. So, if they walk in and say I need to start from scratch, it is client tells the studio their schedule plan? Does the studio tell the client the schedule plan? And once they start ‘learning" with a tutor, instructor, educator, whatever you want to call them, how are you assessing that they are learning, and the tutor is actually giving them the right instruction and the client is getting what they need? Are you putting them on a month to month, weekly, bi-weekly “learning” progress? Do they have homework?

In other words, How are you assessing what the person needs when they are in the door and “learning”? How are you assessing their progress? Do you have certain lesson plans (if needed) and outcomes so you can see they are learning and keep docs of it.

Will you be creating a basic-of-basic IEP (independent education plan for each person, that requires it?) or just giving them the knowledge and they “practice’ from there.

I believe to have a strong business model, as a SERVICE that shows that a ‘client’ is going to walk out with what they came in for and need for the industry, you need to be more structured w the learning and outcomes.

One of the STUDIOS desired outcomes is YOU want to be the industry go to – what if the Industry came to you to send employees for them to learn the updates or a new program? It’s very possible. Very possible. BUT the studio needs to show their clients. Potential clients etc. that the studio is legit.

That’s my 2 cents

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